Complaints

Please give us your feedback regarding our following online services: fast cash advances, personal loans, or bad credit loans in Illinois, Wisconsin, Idaho, & New Mexico. We will use your feedback to more efficiently serve you.

When an individual becomes our client and is qualified for cash advances, personal loans, and/or bad credit loan services, and is a resident of IL, WI, ID, or NM, it is our goal to promptly attend to your customer service inquiries. Please contact us through one of the following methods:

Email: Support@advancepaycheckonline.com

Phone: (877) 299-MONEY

For customer service issues please call our customer service number at: (877) 299-MONEY

If your problem cannot be resolved by speaking with customer service and the nature of the complaint is something other than the interest rate or lack of funds to pay the loan, you may call the department for regulatory relief in your state, if warranted.

Your questions or complaints regarding payday loans may be directed to the offices listed below for your state.

Idaho
Department of Finance
700 West State Street, 2nd Floor
P.O. Box 83720 Boise, ID 83720-0031
TEL 208.332.8000
FAX 208.332.8097

Illinois
Division of Financial Institutions
320 W. Washington
Springfield, Illinois 62786
MAIN 217.782.2831
TDD 217.785.3022

New Mexico
Financial Institutions Division
2550 Cerrillos Road, 3rd Floor
Santa Fe, NM 87505
TEL 505.476.4885
FAX 505.476.4670

Wisconsin
Department of Financial Institutions
345 W Washington Avenue
Madison, WI 53703
TEL 608.261.9555
FAX 608.261.7200